macOS 10.15 "Catalina" & Teamviewer

If you've upgraded to macOS 10.15 "Catalina," AND we've used the program “Teamviewer" before for remote sessions, please make the following change in your System Preferences (see attached screenshots):

Apple icon (upper left hand corner of your screen) System Preferences Security & Privacy Privacy tab

This will allow me to log into your Mac should you need remote assistance. As always, please feel free to call/email/text me if I can be of assistance with this or anything else with your Apple products.


Catalina_and_Teamviewer
Teamviewer

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Avoiding Phone Calls from Strangers

Avoiding Phone Calls from Strangers


Ever since I bought my first cell phone, I decided that I would not answer phone calls from phone numbers that I didn't recognize or did not already have programmed into my Contacts. These days, I get 10 or more phone calls a day from numbers I don't recognize and I end up sending them to voicemail. I've always thought that if it's important, the caller will leave a voicemail. If it's not or if it's a robocall, they probably won't take the time to leave me a voicemail.

The problem was, at least until iOS 13 came out, I had to manually send the caller to voicemail. With iOS 13, you can set it so that calls from numbers not already in your Contacts don't ring and get automatically sent to voicemail. The call number will, however, show up in your Recent Calls log. Here's how to turn on this new feature:

Touch Settings -> Phone -> Turn on "Silence Unknown Callers"



Silence_Unknown_Callers


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here. Thanks!

Can Your iOS Device Run iOS 13?

ios13icon

iOS 13 Hardware Requirements


To check and see which particular iOS device you have, go here: Settings -> General -> About and look at the model name for your device. The following iOS devices are compatible with iOS 13:

iPhones:

  • iPhone SE
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 8 Plus
  • iPhone 8
  • iPhone X
  • iPhone XR
  • iPhone XS Max
  • iPhone XS

iPads:
  • 12.9-inch iPad Pro
  • 11-inch iPad Pro
  • 10.5-inch iPad Pro
  • 9.7-inch iPad Pro
  • iPad (6th generation)
  • iPad (5th generation)
  • iPad mini (5th generation)
  • iPad mini 4
  • iPad Air (3rd generation)
  • iPad Air 2

iPod Touch:
  • iPod Touch 7th Generation

As always, please reach out to us if you have any questions!

Can Your Mac Run 10.15 Catalina?


1015_catalina

Catalina Hardware Requirements


Is your Mac one of these models? To check and see which particular Mac you have, click on the Apple () in the upper left-hand corner of your screen and select, “About this Mac.” On the subsequent screen, you should see the details of your Mac.

Laptops:

  • MacBook (2015 and later)
  • MacBook Air (2012 and later)
  • MacBook Pro (2012 and later)
Desktops:
  • Mac mini (2012 and later)
  • iMac (2012 and later)
  • iMac Pro (2017 and later)
  • Mac Pro (2013 and later)

If yes, you’re in luck! Catalina will run on that Mac natively. If not, Apple’s decided that your Mac didn’t make the cut and you’ll be stuck running a previous operating system

As always, please reach out to us if you have any questions!

Share location, phone, email via Messages

Easily sharing your location, phone number, and email address via Apple's Messages App



Have you ever wanted to easily share your location or your phone number or your email address with someone via text message using Apple's Messages app? If so, here's how without having to manually type in a whole lot of that information by hand.

SHARING YOUR LOCATION WITH SOMEONE ELSE

Let's say that you want to share your location with someone else via Messages. Step 1, on the iPhone, go into Messages and in the message field type, I'm at and make sure to type a [SPACE]. That [SPACE] is critical at the end! See the screenshot below:

You will see a suggestion that reads, "Current Location" . . .

Messages showing send current location option


Step 2, touch "Currrent Location" and a map showing your current location will be sent to the recipient. If the map doesn't appear, make sure to turn on Messages in Location Services.

Settings -> Privacy -> Location Services -> Messages -> While Using the App


Messages showing map of sender's location



SHARING YOUR PHONE NUMBER WITH SOMEONE ELSE

Let's say that you want to share you phone number with someone else via Messages. Go into Messages and in the message field type, My number is and make sure to type a [SPACE]. That [SPACE] is critical at the end! See the screenshot below:

You will see a suggestion that shows you some of the phone numbers that are associated with you. Select the phone number you wish to share by touching that number. If a number doesn't appear there and you feel it should, be sure it's been added to your personal card in the Contacts app of your iPhone. Also, be sure that the iPhone knows which Contacts card is yours by selecting it in Settings.

Settings -> Contacts -> My Info -> select your personal contact card



Messages showing send phone number option


SHARING YOUR EMAIL ADDRESS WITH SOMEONE ELSE

Let's say that you want to share you email address with someone else via Messages. Go into Messages and in the message field type, My email is and make sure to type a [SPACE]. That [SPACE] is critical at the end! See the screenshot below:



Messages showing send email address option

You will see a suggestion that shows you some of the email addresses that are associated with you. Select the email address you wish to share by touching that address. If an email address doesn't appear there and you feel it should, be sure it's been added to your personal card in the Contacts app of your iPhone. Also, be sure that the iPhone knows which Contacts card is yours by selecting it in Settings.

Settings -> Contacts -> My Info -> select your personal contact card

That's it! As always, please reach out to us if you have any questions!

WARNING: Not optimized for your Mac

Have you seen this warning pop up on your Mac recently? If so, do you know what it means?


This app is not optimized for your Mac and needs to be updated.


If not, please keep reading to find out!

The original Macs from 1984 through the early 2000s all had 32-bit processors running 32-bit software. All modern Macs include powerful 64-bit processors, and macOS runs advanced 64-bit apps, which can access dramatically more memory and enable faster system performance than their older, slower siblings. The short of it: the more bits, the faster and more powerful your Mac is.

So why the warning? At Apple's Worldwide Developers Conference (WWDC) in June 2018, it informed software developers that macOS Mojave (10.14) will be the last version of macOS to run 32-bit apps.

It is widely expected that during this year's WWDC, Apple will announce macOS 10.15 and your older, 32-bit software will NOT work anymore once you've upgraded your Mac's operating system to the new 10.15 version.

As you use your Mac's programs day-to-day, please take note of any warnings you receive when you launch a particular piece of software. If you depend on that soon-to-be incompatible software, you will have three (3) options:

  1. Upgrade that particular software package to a 64-bit compatible version (if available, but some software packages will never be upgraded by the developer) or replace it with a competitor's offering that is 64-bit compatible. You can then install the latest Mac operating system.
  2. Not upgrade your Mac to the newest and not have the latest and greatest features of that operating system not to mention the latest in safety and security. You'll still be able to use your old software though!
  3. Consider having one Mac running the newest operating system and 64-bit programs as well as an older Mac for when you need to run those older applications on which you may rely.

Here are some very popular software packages that are not 64-bit compatible and will not run on macOS 10.15 when it's released:

  • Microsoft Office 2008 & 2011 (Word, Excel, PowerPoint, Entourage/Outlook)
  • Adobe Creative Suite CS3, CS4, CS5, CS6
  • Apple QuickTime 7 Player, iDVD, iMovie 9, iWeb
  • Apple iWork '08, '09 (older versions Pages, Numbers, Keynote)
  • FileMaker Pro 9, 10, 11, 12, 13 and Bento versions (professional & consumer grade databases)
  • Quicken 2007 (financial management software)
  • Reunion 9, 10, 11 (genealogy software)
  • ScanSnap Manager (scanning software for use with Fujitsu ScanSnap scanners)

How do I check my Mac to see if an app is 32-bit or 64-bit?

Go to the Apple menu in the top, left-hand corner of your screen -> choose About This Mac -> click the System Report button. From the system report, scroll down to Software in the sidebar, then select Applications. When you select an individual application, you will see a field titled 64-bit (Intel). "Yes" indicates 64-bit and "No" indicates 32-bit. If you're using macOS Mojave, select Legacy Software in the sidebar to see all applications that have not been updated to use 64-bit processes.

As always, please reach out to us if you have any questions!